PokieFox Terms and Conditions

Welcome to PokieFox Casino. These Terms and Conditions govern your access to and use of our website at https://pokiefox.com/ and all services we provide. By registering an account, accessing the PokieFox casino login page, or using any part of our platform, you confirm that you have read, understood, and agreed to be bound by these terms in full. We reserve the right to update or modify these terms at any time, and continued use of our services constitutes your acceptance of any such changes.

1. About Us and Our Licensing

At PokieFox, we operate under the authority of The Secure100 and hold a licence issued by the Curaçao Gaming Authority (CGA). Our platform is designed to serve players primarily in Australia and China, offering services in both English and Chinese. All gaming activity conducted on our site is regulated under the terms of our CGA licence, and we are committed to maintaining full compliance with all applicable regulatory requirements.

2. Eligibility and Account Registration

To use our services at Pokie Fox Casino, you must meet the following eligibility requirements. We strictly enforce these conditions to ensure a safe and lawful environment for all players.

• You must be at least 18 years of age or the legal gambling age in your jurisdiction, whichever is higher.
• You must be located in a jurisdiction where online gambling is not prohibited by law.
• You may only hold one account with us — duplicate registrations will result in the forfeiture of all credits and bonuses.
• The name used during registration must exactly match the name on your bank account; any mismatch may result in account suspension and forfeiture of funds.
• You must provide accurate, truthful, and up-to-date personal information during registration.

We reserve the right to verify your identity at any time and to request supporting documentation as part of our KYC (Know Your Customer) process. Failure to provide satisfactory verification may result in account restriction or closure.

3. Deposits, Withdrawals, and Payment Methods

Here at PokieFox, we support a wide range of payment methods to ensure convenient and secure transactions for our players. All account balances are held in Australian Dollars (AUD).

3.1 Accepted Payment Methods

We currently accept the following payment options: Visa, Mastercard, PayID, Osko, Apple Pay, Google Pay, Bitcoin, Ethereum, Tether (USDT), Tron (TRX), and Polygon (POL).

3.2 Deposit and Withdrawal Limits

• Minimum deposit: AUD 5
• Minimum withdrawal: AUD 30
• Maximum withdrawal: AUD 50,000 per day
• There is no maximum win limit imposed on your account.
• Pending processing time: up to 30 minutes

Our PokieFox platform markets fast and streamlined withdrawal processing. However, exact verified cash-out times may vary depending on your chosen payment method. We strongly recommend contacting our support team if you experience any delays.

4. Bonuses and Promotions

At Pokie Fox, we offer a variety of bonuses and promotional offers to reward both new and existing players. All bonuses are subject to specific terms and wagering requirements. By claiming any bonus, you confirm your agreement with the conditions set out below.

4.1 Welcome Bonus

Our PokieFox bonus for new players includes a 50% Welcome Bonus on your first deposit, subject to the following terms:

• Minimum deposit to claim: AUD 100
• Maximum bonus amount: AUD 388
• Applicable to slot and pokie games only
• Limited to a one-time claim per account
• Minimum withdrawal: winover x6; maximum withdrawal: winover x10
• Any balance exceeding the maximum withdrawal limit will be forfeited
• Save/Purchase Free Game feature is not permitted while using this bonus

4.2 New Member Free Bonus

We also offer a PokieFox no deposit bonus for newly registered members in the form of a free AUD 18.88 credit, available upon completing a required task. Contact our customer service team to unlock withdrawal eligibility. Key conditions include:

• Your wallet balance must be below AUD 0.10 at the time of claiming
• Cannot be combined with any deposit
• A minimum balance of 200 credits must be reached before withdrawal
• Minimum and maximum withdrawal for this offer: AUD 30
• Not valid on BNG games

4.3 Daily Missions and Other Offers

Our PokieFox casino bonus programme includes Daily Mission rewards, a 1% daily turnover rebate, a 3% win-lose daily rebate, a 5% weekly commission, a 20% daily slot bonus, and a 10% unlimited bonus. Additional offers include a Share Task Bonus of AUD 8.88, a Daily Random Free bonus of up to AUD 18.88, an App Bonus of AUD 8, and a Share Bonus of AUD 5.

4.4 General Bonus Rules

We apply the following rules to all promotions offered on our platform:

• All promotions must be applied before commencing gameplay
• Deposits, free credits, rebates, and commissions cannot be combined with any other active promotion
• Illegal betting, abnormal betting, bonus hunting, side betting, saving free games within a game, or depositing solely to withdraw will result in your deposit being frozen — including all profit and bonuses — and your balance cleared to zero
• We reserve the right to modify, suspend, or cancel any promotion at any time without prior notice
• All credits will be forfeited if any promotional rules are violated

5. Games and Platform

Here at PokieFox Casino, we provide access to an extensive gaming library spanning 68 software providers, including NetEnt, Microgaming, Play'n GO, Pragmatic Play, Playtech, Novomatic, IGT, PG Soft, Hacksaw Gaming, Aristocrat, JILI, and many more. Our game categories include slots, live casino games, roulette, blackjack, baccarat, video poker, jackpot games, keno, bingo, scratch cards, crash games, and virtual sports. Live casino offerings are provided by Big Gaming, Dream Gaming, Sexy Gaming, CT855, and Royal G-Club.

The PokieFox app is accessible via our mobile-optimised browser version, functioning as a PWA web application. The full game library is available on all compatible mobile devices without the need for a separate download.

6. Responsible Gambling

We are committed to promoting responsible gambling across our platform. At PokieFox, we encourage all players to gamble within their means and to use the responsible gaming tools we make available, including deposit limits, session reminders, and self-exclusion options. If you believe you may have a gambling problem, we urge you to contact our support team or seek assistance from a recognised gambling support organisation in your region.

7. Customer Support

Our PokieFox Casino support team is available 24/7 via live chat and email at support@pokiefox.com. We provide assistance in English, Chinese Mandarin, Bahasa Indonesia, and Filipino to serve players across the Asia-Pacific region effectively.

8. Intellectual Property

All content on our website, including text, graphics, logos, software, and game assets, is the intellectual property of The Secure100 or our licensed content partners. You may not reproduce, distribute, or commercially exploit any of our materials without prior written consent from us.

9. Limitation of Liability

We provide our services on an "as available" basis. While we strive to maintain uninterrupted access, we cannot guarantee that our platform will be free from errors, interruptions, or technical issues at all times. To the fullest extent permitted by law, we shall not be liable for any indirect, incidental, or consequential damages arising from your use of our services.

10. Governing Law

These Terms and Conditions are governed by the laws applicable under our Curaçao Gaming Authority licence. Any disputes arising from the use of our platform shall be subject to the jurisdiction specified under our regulatory framework. By using the PokieFox Casino login and our services, you agree to submit to this governing framework.

If you have any questions about these Terms and Conditions, please do not hesitate to reach out to us at support@pokiefox.com. We are here to help.