PokieFox Cookie Policy

At PokieFox, we are committed to being transparent about how we use cookies and similar tracking technologies on our website. This Cookie Policy explains what cookies are, how we use them when you visit pokiefox.com, and what choices you have regarding their use. By continuing to use our platform — whether through the PokieFox app or your desktop browser — you consent to our use of cookies as described in this policy.

What Are Cookies?

Cookies are small text files that are placed on your device when you visit a website. They allow us to recognise your device, remember your preferences, and improve your overall experience on our platform. At PokieFox Casino, we use both session cookies (which expire when you close your browser) and persistent cookies (which remain on your device for a set period of time).

In addition to traditional cookies, we may also use similar technologies such as web beacons, pixel tags, and local storage objects. These tools work in a comparable way and help us deliver a consistent and personalised experience across all versions of our site.

Types of Cookies We Use

Strictly Necessary Cookies

These cookies are essential for our website to function properly. Without them, certain features — including secure PokieFox casino login, account authentication, and session management — would not work. We cannot switch these cookies off in our systems, as they are required for core functionality.

• User authentication and secure session handling during pokiefox login
• Load balancing to ensure stable performance across all devices
• Fraud detection and security monitoring
• Remembering items you have added to your account settings

Performance and Analytics Cookies

We use performance cookies to understand how visitors interact with our platform. This data helps us identify which pages and features are most popular, detect errors, and continuously improve the experience at PokieFox. All information collected through these cookies is aggregated and anonymised.

• Page view tracking and time-on-site analytics
• Error reporting and performance diagnostics
• Understanding navigation patterns across our game library
• Measuring the effectiveness of our PokieFox bonus promotions

Functional Cookies

Our functional cookies allow us to remember your preferences and provide enhanced, personalised features. For example, we use these cookies to remember your preferred language (English or Chinese), your currency selection (AUD), and whether you have previously accessed the pokiefox casino app or PWA version of our site.

• Language and localisation preferences
• Currency display settings (AUD)
• Login preferences and remembered device settings
• Bonus notification and promotional display preferences

Targeting and Marketing Cookies

We and our trusted third-party partners may use targeting cookies to deliver relevant advertising and promotional content to you. These cookies track your browsing activity across websites to build a profile of your interests. At PokieFox Casino, we use this data to show you information about offers such as our PokieFox casino bonus, no deposit promotions, and daily mission rewards that may be of interest to you.

• Delivering relevant PokieFox no deposit bonus offers and promotions
• Retargeting campaigns across third-party advertising networks
• Tracking referral sources and affiliate partner traffic
• Frequency capping to avoid showing you the same advertisement repeatedly

Third-Party Cookies

Our PokieFox platform integrates with a number of third-party services, including game providers, payment processors, and analytics platforms. These third parties may set their own cookies on your device when you use their embedded services. We do not control these third-party cookies and recommend reviewing the respective privacy and cookie policies of these providers. Third parties we work with may include game studios from our library of 68 providers, payment service partners supporting Visa, Mastercard, PayID, Apple Pay, Google Pay, and cryptocurrency options including Bitcoin, Ethereum, and Tether (USDT).

How Long Do Cookies Last?

The lifespan of a cookie depends on its type and purpose. Session cookies are deleted automatically when you close your browser. Persistent cookies remain on your device for a defined period — typically between 30 days and 24 months — or until you manually delete them. We review our cookie retention periods regularly to ensure they are no longer than necessary.

Your Cookie Choices

We respect your right to control how cookies are used on your device. When you first visit pokie fox casino, you will be presented with a cookie consent banner that allows you to accept or customise your cookie preferences. You may update your choices at any time through our cookie settings panel.

In addition, most web browsers allow you to manage cookies through their settings. You can typically choose to:

• Block all cookies or only third-party cookies
• Delete existing cookies stored on your device
• Receive a notification before a cookie is placed
• Browse in private or incognito mode to limit cookie storage

Please note that disabling certain cookies — particularly strictly necessary ones — may affect your ability to use key features of our platform, including the pokiefox casino login process and access to your account balance and bonuses.

Cookies and the PokieFox App

Our PokieFox casino app and mobile-optimised browser version (PWA) also use cookies and similar local storage technologies to maintain your session, remember your preferences, and deliver a smooth gaming experience on mobile devices. The same categories of cookies described in this policy apply to our app environment. By using the pokiefox app, you agree to our use of these technologies in accordance with this policy.

Legal Basis for Cookie Use

We operate under the licence issued by the Curaçao Gaming Authority (CGA) and are owned and operated by The Secure100. Our use of cookies is based on your consent (for non-essential cookies) and our legitimate interest in operating a secure, functional, and optimised gaming platform (for strictly necessary and performance cookies). Where we rely on your consent, you are free to withdraw it at any time without affecting the lawfulness of prior processing.

Updates to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in technology, regulation, or our business practices. When we make material changes, we will notify you through a prominent notice on our website or via email. We encourage you to review this page periodically to stay informed about how we use cookies at PokieFox Casino.

Contact Us

If you have any questions about our use of cookies or this policy, please do not hesitate to get in touch with our support team. We provide 24/7 live chat support and can also be reached by email. Our team is available in English, Chinese Mandarin, Bahasa Indonesia, and Filipino to assist players across the Asia-Pacific region.

• Email: support@pokiefox.com
• Live Chat: Available 24/7 directly on pokiefox.com

We are committed to protecting your privacy and ensuring full transparency in how we operate. Thank you for trusting PokieFox with your gaming experience.